Q. How do I use my vision benefit?
A. Using your benefit is easy.
FAQs
Using a Network Provider
1. Locate your nearest provider.
a. Online - Find a Provider
b. Refer to your member brochure
c. Call our Member Service Center at 1-800-225-3065
2. Schedule an appointment:
Most of our network providers have convenient evening and/or weekend hours available and some have walk-in appointments available. When you make your appointment, be sure to identify yourself as having SVS Vision benefits.
3. Receive Services:
Once your eligibility has been verified by the network provider, you will receive your benefits. You are only responsible for paying your specific plan's co-pays (if applicable) and any other amounts over your plan allowances. The provider will arrange for your eyewear to be made and delivered to you.
Out-of-Network Benefits
1. Request an Application for Benefits reimbursement form:
Download an Application for Benefits reimbursement form or call our Member Services Center at
1-800-225-3095 to have one mailed to you.
2. Schedule an appointment:
Make your appointment with the out-of-network provider of your choice.
3. Pay for your services:
Pay the provider for the services and ask to have the form filled out and obtain an itemized receipt.
4. Submit the Applications for Benefits form:
Fill out the form and send it along with a copy of your itemized receipt to us for processing.
Q. How do I find a provider who accepts my SVS Vision plan?
UAW-Ford - Please use our online provider locator to find a network provider near you.
If you are a Single Vision Solution plan member outside the National Plan Network, locate an SVS Vision Optical Center location or call our Member Services Center at 1-800-225-3095 for a list of network providers in your area.
Q. Do I need to file a claim?
A. You will not have to file any claim forms if you use a network provider. If your plan offers out-of-network benefits and/or you choose to go to an out-of-network eye care provider, you will need to fill out and send in an Application for Benefits reimbursement form.
Q. Where can I find a reimbursement claim form?
A. You can download Single Vision Solution's application for benefits reimbursement form (.pdf) or contact us to have one mailed to you.